Everything outside the operatory, handled.

Every claim tracked from submission to payment — not just filed and hoped for.

• Clean claims, the first time. Correct attachments and narratives included up front, not chased down after a denial.
• Every outstanding claim re-touched every 7 days until it's paid — not resubmitted once and left to sit.
• Payment posting with accurate insurance adjustments — reconciled against the EOB, not estimated.
• Denials appealed, not written off.
• Full tracking and audit logs on every claim, so you can see exactly what's happened and when.

Done ahead of the appointment, not scrambled together at check-in.

• Custom breakdowns built to match your office's exact coding — not a generic template.
• Saved directly into your PMS — no separate spreadsheet to maintain or cross-check.
• Verified 5–7 days ahead of the schedule, with same-day accommodation for walk-ins.
• PMS kept current — coverage percentages and fee schedule attachments updated as part of the process.

Balances that get communicated clearly, and followed up on consistently.

• Electronic statements sent multiple times a week — not batched once a month.
• Custom 60 / 90 / final-notice statements mailed with your practice's own logo and branding.
• Payment links and QR codes on every letter, so no patient has to go looking for how to pay.
• Three outreach attempts per outstanding balance — text, email, and electronic — through whichever of Flex · PBN · Vyne · Dental Intel · DentalXchange your practice already uses.
• Every contact attempt logged, so you always know what's been tried and when.